Privacy policy

Last updated: July 22, 2026

This Privacy Policy explains how Terrapeark ("we," "us," or "our") collects, uses, and protects your personal information when you visit or make a purchase from terrapeark.site (the "Site").

1. Information We Collect

Contact information: name, email address, phone number, billing and shipping address
Order information: products purchased, payment details (processed securely via our payment providers), order history
Device information: IP address, browser type, operating system, and browsing behavior on our Site (via cookies and similar technologies)
Communications: information you provide when contacting us through our contact form or by email

2. How We Use Your Information

Process and fulfill your orders, including payment, shipping, and returns
Communicate with you about your order, account, or inquiries
Improve our Site, products, and customer experience
Send marketing communications, where you have opted in (you may unsubscribe at any time)
Prevent fraud and ensure Site security
Comply with legal obligations

3. Payment Information

We accept payments via American Express, Apple Pay, Cartes Bancaires, Klarna, Mastercard, PayPal, Shop Pay, and Visa. Payment processing is handled by secure third-party payment providers. We do not store your full payment card details on our servers.

4. Sharing Your Information

We may share your information with:

Service providers: payment processors, shipping/tracking carriers, and IT service providers who help us operate the Site
Legal authorities, when required by law or to protect our rights

We do not sell your personal information to third parties for their own marketing purposes.

5. Cookies

Our Site uses cookies and similar tracking technologies to improve browsing experience, remember your cart, and analyze Site traffic. You can control cookies through your browser settings.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including to comply with legal, accounting, or reporting requirements.

7. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal information; object to or restrict processing; withdraw consent for marketing; and request a copy of your data (portability). To exercise these rights, contact us below.

8. Data Security

We implement reasonable technical and organizational measures to protect your personal information. No method of transmission over the internet is 100% secure.